- Neo-2 Consulting is a technology led digital solutions company with services ranging from marketing research, reach and engagement to media solutions and customer relationship management solutions.
- Neo-2 meets your changing marketing technology needs with its custom built, reprogrammable digital solutions from client’s specifications. Neo-2’s customer centric technology is an assurance of adequate capture of user’s requirement specifications.
- InstantSurv is one of the digital solutions provided by Neo-2. It is a digital research platform that captures customer feedback and behavioral data in real time. The platform is digital, and requires no writing materials, and the survey information is securely stored in a cloud-hosted database as soon as the respondent completes the survey.
- It is an enterprise software that makes digital survey easy, simple to set up and evaluate. You can efficiently create surveys, manage reports at the back end and run multiple survey kiosks with InstantSurv. An instantSurv kiosk can be placed at exit doors, within lifts, receptions, customer service centers to collect opinions.
- It provides a platform to find out what your customers think about your product or service, what they want and where they want you to improve.
- The platform is essentially useful where there are large gatherings of people whose opinion matters to grow the brand. It can be placed at cinemas, airports, events (shows/awards), banks and shopping malls. It can also be used by small businesses to understand their customer relationship experience.
- InstantSurv is designed in all simplicity to be easy for both clients and their customers. The ability to get swift responses from people and giving back feedback in real time is our uniqueness. It helps develop key marketing insights and strategies to make effective business decisions for maximum growth.
Examples of beneficiaries include Hotels, Banks, Shops, Events, Religious institutions, Organizations and all businesses that desire to create an exceptional customer experience and rapid growth.